Terms of Service

Last Updated: December 3, 2024

OVERVIEW

This website is operated by ThinkWell Labs LLC. Throughout the site, the terms "we", "us" and "our" refer to ThinkWell Labs LLC. ThinkWell Labs LLC offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 18 years of age. Our products are dietary supplements intended for use by adults 18 years or older only. You may not use our products for any illegal or unauthorized purpose, and you must comply with all applicable laws and regulations regarding the purchase and use of dietary supplements.

SECTION 2 - SUPPLEMENTS AND HEALTH DISCLAIMER

The statements on our website have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. You should consult with a healthcare professional before starting any diet, exercise, or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and may: (a) be transmitted over various networks; and (b) undergo changes to conform to technical requirements of connecting networks or devices.

SECTION 4 - ACCURACY OF INFORMATION AND PRICING

While we make every effort to ensure the accuracy of information on our website:

1. Product Information: All product descriptions, specifications, and nutritional information are based on the latest information available to us from our manufacturers and suppliers.
2. Pricing: Displayed prices are in US dollars and are subject to change without prior notice.
3. Typographical Errors: In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information, we reserve the right to refuse or cancel any orders placed for that product.
4. Images: Product images are for illustrative purposes only and actual products may vary from these images.
5. Changes: We reserve the right to modify product information, pricing, and availability without notice.

SECTION 5 - PRODUCTS AND SERVICES

Our supplements are available exclusively online through www.thinkwelllabs.com. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors. Please refer to our Refund Policy for information about refunds and our product guarantee.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - THIRD-PARTY TOOLS

We may provide you with access to third-party tools that we do not monitor or control. You acknowledge that we provide access to such tools "as is" without any warranties and without any endorsement. We shall have no liability whatsoever arising from your use of third-party tools.

SECTION 8 - USER COMMENTS AND FEEDBACK

If you submit comments, suggestions, or other feedback regarding our products or Services, you grant us the right to use, modify, reproduce, and publish this feedback for any purpose without compensation to you. We are not obligated to maintain any feedback in confidence.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy posted on this site.

SECTION 10 - ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after you have submitted your order.

SECTION 11 - PROHIBITED USES

You are prohibited from using our site or products: (a) for any unlawful purpose; (b) to violate any regulations or laws; (c) to infringe upon intellectual property rights; (d) to harass or discriminate; (e) to submit false information; or (f) to interfere with the security or functionality of the Service.

SECTION 12 - DISCLAIMER OF WARRANTIES

Your use of our Service is at your sole risk. Our Service and products are provided 'as is' and 'as available' without any warranties of any kind, either express or implied.

SECTION 13 - LIMITATION OF LIABILITY

In no case shall ThinkWell Labs LLC, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, or damages arising from your use of our products or Services.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold ThinkWell Labs LLC harmless from any claims arising from your breach of these Terms of Service or violation of any laws.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

SECTION 16 - TERMINATION

We may terminate your access to the Services at any time, without notice, for any conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

SECTION 17 - GOVERNING LAW

These Terms shall be governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

SECTION 18 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Service following any changes indicates your acceptance of such changes.

SECTION 19 - SUPPLEMENT SAFETY AND INTERACTIONS

We strongly recommend that you consult with a qualified healthcare provider before using any dietary supplements, especially if you are pregnant, nursing, taking medications, or have any medical conditions.

SECTION 20 - FDA COMPLIANCE

In compliance with FDA regulations, we make no claims to diagnose, treat, cure, or prevent any disease. All product descriptions and claims are subject to FDA regulations and guidelines.

CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

ThinkWell Labs LLC 2108 N St Ste N Sacramento, CA 95816 Email: support@thinkwelllabs.com Website: www.thinkwelllabs.com