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Contact information

Contact Us

Get in Touch

We value your feedback and are here to help! Please feel free to contact us through any of the following methods:

Customer Support

Email: support@thinkwelllabs.com Response Time: Within 24-48 business hours

Business Address

ThinkWell Labs LLC 2108 N St Ste N Sacramento, CA 95816 United States

Ways to Reach Us

General Inquiries

Returns and Refunds

For questions about returns or refunds, please email: Email: support@thinkwelllabs.com Include your order number in the subject line

Wholesale Inquiries

For business and wholesale inquiries: Email: support@thinkwelllabs.com Subject Line: "Wholesale Inquiry"

Press and Media

For press and media inquiries: Email: support@thinkwelllabs.com Subject Line: "Press/Media Inquiry"

Response Time

  • We strive to respond to all inquiries within 1-2 business days
  • For urgent matters, please include "URGENT" in your email subject line
  • During high-volume periods, response times may be slightly longer

We appreciate your business and look forward to assisting you!